Roadside

Locked your keys in the car? What to do

A lockout is frustrating but usually not dangerous. The exception is a child, vulnerable person or animal locked inside, especially in warm weather.

By Fixit247 Editorial TeamReviewed 28 September 20263 min read

Safety classification

Safe inspection only

This guide covers safe first actions only. It is not a licence to perform regulated work or enter a dangerous area.

What to do

  1. 1

    Call 000 if someone is trapped

    If a child, vulnerable person or pet is locked inside a hot car or in distress, call 000 immediately.

  2. 2

    Check every door and the boot once

    Some vehicles have a door or boot that did not lock. Do not force anything.

  3. 3

    Look for a spare

    A household member, flatmate or friend may be able to bring a spare key faster than a service.

  4. 4

    Do not break in yourself

    Coat hangers, wedges and broken windows cause expensive damage to seals, wiring and airbags.

  5. 5

    Request vehicle lockout help

    Share the make, model and year, where the keys are, and have proof of ownership or authority ready.

When to stop

  • A person or animal is inside and distressed
  • The car is in a dangerous location
  • The key is lost, not just locked inside
  • The key or remote is broken
Which trade do I need?

Roadside assistance

Prepare the problem, safety status and location once. The matching category and service will be pre-filled.

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