01
Tell us what happened
Choose the type of help you need and share the essential details.
Something gone wrong? Let’s get the right help moving.
Tell us what happened once. Fixit247 organises the essential details and helps connect your request with suitable available Fixers for home emergencies or roadside problems.
Where do you need help?
At home
On the road
How it works
One request. A clearer next step.
02
We organise the request
Fixit247 prepares the information so suitable available Fixers can understand the situation.
03
Review the response
Communicate with responding providers, confirm pricing and decide how to proceed.
Clear by design
Built for moments when clarity matters
Free to submit
Fixit247 does not charge customers to submit a request.
No account needed to begin
Start as a guest and choose whether to create an account later.
A clear request reference
A successful submission returns a reference number for the request.
Useful context in one place
Add structured location details and optional photos for responding Fixers.
What happens after you submit?
Your request is shared according to the service type, location and availability information provided. Submitting a request does not guarantee that a provider will be available. Review provider details, scope and pricing before agreeing to work.
Fixit247 helps organise requests and connect customers with Fixers. The responding Fixer is responsible for quoting and completing the work they agree to perform. Read the terms.
For later
Help today. More peace of mind tomorrow.
Explore Fixit Peace membership options for ongoing home and roadside assistance benefits.
Frequently asked questions
A few useful answers before you start
Is it free to request help?
Yes. Fixit247 does not charge customers to submit a request. A responding Fixer may quote for their services, labour, travel, parts or other costs before work is agreed.
Do I need an account?
No account is needed to start or submit a guest request. Creating an account can make request history and ongoing updates easier to access.
Does submitting guarantee that a Fixer will attend?
No. Availability depends on the service type, location, timing and providers who are available to respond. A submission is a request, not a guaranteed dispatch or attendance.
How is pricing agreed?
Unless a written Fixit247 membership benefit says otherwise, the responding Fixer is responsible for quoting and charging for their work. Review the scope, price and provider details before agreeing to proceed.
What should I do if someone is in immediate danger?
Call Triple Zero (000) first for fire, serious accidents, medical emergencies or an immediate threat to life. Fixit247 does not replace emergency services.
What information should I include?
Share what happened, the safest useful location details, timing, known hazards and how you can be contacted. Optional photos can help explain the situation, but never take a photo if doing so would put you at risk.
Are Fixers employed by Fixit247?
Fixit247 operates a marketplace that helps customers and Fixers connect. Unless a written arrangement says otherwise, the Fixer is responsible for the work they quote, perform, warrant and charge for.
Can I request both home and roadside help?
Yes, but submit a separate request for each situation so the correct service lane, location and provider response remain clear.
How does Fixit247 handle my location and contact details?
Relevant request and contact details may be shared with Fixers and service providers where needed to operate the request. Review the Privacy Policy for information about collection, use, storage and support.
Read the Privacy PolicyWhat does Fixit247 verification mean?
Fixers can provide business, ABN, trade, licence, insurance-status and verification-document details for review. A status does not mean every Fixer is licensed or insured for every task. Check the provider and any licence required for your specific work before engaging them.
Home or roadside problem? Start one clear request.
Free to request · No account needed to start