What to do during a roof leak
During rain, the safest response happens inside and at ground level. Wet roofs, ceilings and ladders can fail suddenly, so temporary roof work should wait for suitable professionals and conditions.
Safety classification
Safe inspection only
This guide covers safe first actions only. It is not a licence to perform regulated work or enter a dangerous area.
What to do
- 1
Move people and belongings
Clear the area beneath the leak, especially beds and electrical items.
- 2
Watch the ceiling
Keep away from bulging, cracking or sagging plaster. Do not puncture it when electricity or structural stability is uncertain.
- 3
Contain drips only where safe
Use a container and protect floors if the ceiling is stable and no electrical fitting is involved.
- 4
Photograph from inside
Record the affected room, timing and weather without climbing into a wet roof space.
- 5
Request roof help
Share roof type if known, leak location, storm damage and whether the property remains secure.
When to stop
- The ceiling is bulging or collapsing
- Water is near lights or wiring
- Tiles, sheets or branches are falling
- Conditions are stormy, dark or windy
Roofing
Prepare the problem, safety status and location once. The matching category will be pre-filled.
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