When to call an emergency locksmith
An emergency locksmith is appropriate when safe access or property security cannot wait. A provider should confirm your authority to enter before opening or changing locks.
Safety classification
Safe inspection only
This guide covers safe first actions only. It is not a licence to perform regulated work or enter a dangerous area.
What to do
- 1
Check immediate safety
Call 000 if a child, vulnerable person, fire risk or medical emergency is inside.
- 2
Check other authorised access once
Contact another occupant, property manager or approved key holder rather than forcing a door or window.
- 3
Document damage
For a failed or attacked lock, photograph it without touching sharp or unstable material.
- 4
Prepare proof
Have identification and evidence of occupancy, ownership or authority available.
- 5
Start the request
Share the address, door and lock type, whether keys are lost or inside, and whether the property is insecure.
When to stop
- A person is in immediate danger
- There is an active intruder or violence risk
- Entry would breach a tenancy, court order or ownership dispute
- The door or surrounding structure is unsafe
Locksmith
Prepare the problem, safety status and location once. The matching category will be pre-filled.
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